Frequently Asked Questions

 The savings and ability to move quickly in arranging and resolving issues through the process in a non- binding, confidential manner makes this an attractive conflict resolution vehicle. This coupled with an ability to move seamlessly through a end to end process such as our EVOLVE offering to resolve issues to the mutual satisfaction of both parties is also attractive option to today’s time sensitive and cost aware business executive.

It is a common perception which fortunately has little foundation in today’s dispute resolution situation. The reality is the implementation of national and global protocols and professional association standards coupled with the fact that ADR (with the exception of binding arbitration) is non-binding- effectively allowing one to walk at any time in the process.

  Our approach focuses on the resolution of our clients conflict or dispute from a business interest perspective.  The in-depth technology and business backgrounds of your people enables us to understand the common interests and unique differences of our group clients. This allows us to offer  “value creating” solutions to their conflicts and disputes moving the group towards a common resolution and plan not only for today but often for the future as well.. This is contrast to the  “legal rights” based approach often used at the outset of a technology dispute .

Many organizations find the time and costs invested in the “interest based” process to be highly productive with a short payback period.

Corporate cultural differences, unforeseen changes to existing business models and the interests of current and new stakeholders are just a few of the issues we have dealt with in the past. The “frustration” level for the various groups and individuals involved can escalate quickly.  The ongoing business value of the relationship is often under review with options such as do we walk away or escalate being assessed.

The need for all parties involved  in the conflict to “move on” creates the demand for experienced outside support. PRI mediators understand the various business and IT factors that can contribute to a conflict. Our experience and independence enables us to present to the involved parties the opportunity to turn the situation around to  “Evolve” into something more productive and less-stressful for all. The ability to move forward quickly often in a matter of days in a more productive manner is the best answer to the question of “can we not do this ourselves?”